In-Home Delivery and Setup

"Our goal is to make sure once we receive a customer order, the retailers next encounter will be to assist the customer with a future purchase."

Our Experience

• 22 years of in-home delivery experience
• Successfully delivered 60,000 orders in the last 5 years including over 20,000 in 2010

Coverage Area

• Regular coverage area includes metro areas of Cincinnati, Dayton, Columbus and Cleveland
• Warehouse facilities in Cincinnati, Columbus and Cleveland

Customer Service

• Well groomed in the art of customer service
• Customer service representatives have retail sales experience
• "Live" customer service operators available from 8 AM to 10 PM

Service Offerings

• Economy programs (threshold delivery)
• Full service programs (deluxe & white glove delivery)
• Post sales support services

Features

• Prompt order scheduling - 24 hour customer contact with 72 hour service
• Two-hour delivery time windows
• Company owned fleet of straight trucks with lift gates
• Company employees (no subcontractors)

Special Features

• In house furniture repair technician
• Product assembly services are available
• "Will Call" service available
• Weekend service available