Services > In-Home Delivery and Setup

In-Home Delivery and Setup

In-Home Delivery

"Our goal is to make sure once we receive a customer order, the retailers next encounter will be to assist the customer with a future purchase."

 

Our Experience

  • 22 years of in-home delivery experience
  • Successfully delivered 60,000 orders in the last 5 years including over 20,000 in 2010

Coverage Area

  • Regular coverage area includes metro areas of Cincinnati, Dayton, Columbus and Cleveland
  • Warehouse facilities in Cincinnati, Columbus and Cleveland

Customer Service

  • Well groomed in the art of customer service
  • Customer service representatives have retail sales experience
  • "Live" customer service operators available from 8 AM to 10 PM

Service Offerings

  • Economy programs (threshold delivery)
  • Full service programs (deluxe & white glove delivery)
  • Post sales support services

Features

  • Prompt order scheduling - 24 hour customer contact with 72 hour service
  • Two-hour delivery time windows
  • Company owned fleet of straight trucks with lift gates
  • Company employees (no subcontractors)

Special Features

  • In house furniture repair technician
  • Product assembly services are available
  • "Will Call" service available
  • Weekend service available